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Privacy Policy

Privacy Policy

Your privacy is important to us. Sprintax, Inc., an Illinois corporation (“Sprintax” or “we” or “us”) is fully committed to ensuring that your privacy is protected. This Privacy Policy sets forth the ways we gather, use, and protect information that you provide us when you access this website at (the “Website”).

You can be assured that whenever we ask you to provide information by which you can be identified on this Website, we will only use such information in accordance with this Privacy Policy.

Sprintax may amend this Privacy Policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with the Privacy Policy then in effect. This Privacy Policy is effective on July 20, 2021.

What information we collect and why we collect it

We may collect the following personal information from you:

  • Contact Information such as your name, email address, mailing address, phone number, date of birth, social security number, nationality, passport information, and credit card information that you provide us when paying for our software (“Personal Information”).
  • The financial and personally identifiable information that you provide on the Website in order for you to prepare a tax return or for certain institutions to withhold taxes from payments made to you (“Tax Related Information”).
  • Sprintax also collects non-personal information (i.e., information that does not identify you as an individual) about how you access and use the Website (“Usage Information”). Usage Information includes information about browser type, domain names, pages browsed, access times, referring website addresses, operating system, search query, and entry and exit pages.
  • Sprintax may also collect information about your computer and hardware (“Devise Information”), including your IP address, MAC Address or other unique identifier (each a “Device Identifier”) regarding the computer, mobile device, Wi-Fi card, or other technology (collectively, “Device”) that you use to access the Website. A Device Identifier is a number that is automatically assigned to your Device when you access a web site or its servers. Our computers identify your Device by its Device Identifier.
  • Information you provide on our blogs (“Blog Information”). The information you provide on our blogs is in your control.
  • Testimonials that you provide us (“Testimonial Information”)

How your information is used

We require this information to understand your needs, to provide you with a better service and in particular for the following reasons:

  • To administer your account
  • To send you periodical marketing and promotional communications, such as emails, newsletters, SMS text messages (where you have subscribed to these services)
  • To provide the service you have requested
  • We may use the information to improve our products and services
  • We will never sell your information


You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Information Sharing

Sprintax Inc. may disclose your information to:

  • any of our service providers including (without limitation) those engaged by us to perform functions for the processing of income tax returns;
  • persons necessary to ensure Sprintax Inc. compliance with any applicable law, regulation, legal requirement.

Sprintax Inc. may share your personal information only as described in this Privacy Policy. We will not sell your information.

Updating, verifying and deleting personal data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”) we will update or delete your Personal Data accordingly.

Please log into your account at any time:

  • To find out what Personal Data we hold
  • To request a copy of your personal data
  • Or to have your Personal Data updated, amended or removed from our database

You can update your personal information in your account or alternatively contact us via our website or email address.

Custom Audience Adverts (Facebook)

We may participate in's Custom Audience program. This enables us to display personalized ads to persons on our email lists when they visit We provide Personal Information such as your email address and phone number to Facebook to enable Facebook to determine if you are a registered account holder with Facebook.

To opt-out of participation in our Facebook Custom Audience, send an email from the email address you would like to opt out, to the email address provided in our contact information below.

For your opt-out to be effective, you must:

  • place the following text in the subject line of the email - "Opting Out of Website Custom Audience Ads"
  • include in the body of the email your name and email address

We will then forward your name and email address to with a request to delete you from all of our Facebook Custom Audience Ads.

Other Personalized And Behavioural Advertising Services

We may participate in additional retargeting and behavioural advertising services that will be similar to the services described above.

You can control the placement of cookies and other data collection methodologies for the purposes of opting out.

Cookies and other Tracking Technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site. For more information on cookies, please see our cookie policy.

Links to Third Party Sites

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not operated by or under the control of Sprintax, and Sprintax is not responsible for the information gathered by any Linked Site. Any Personal Information you provide on a Linked Site is provided to the third party operating that Linked Site and is subject to that third party’s privacy policy (if any). This Privacy Policy does not apply to any of such Linked Sites, and Sprintax is not responsible for the privacy and security policies and practices of such Linked Sites. You should learn the privacy and security policies and practices of the Linked Sites before providing such Linked Sites with any Personal Information. Sprintax is providing any links to Linked Sites to you only as a convenience, and the inclusion of any link does not imply endorsement by Sprintax of the Linked Sites or their operators.

Additional Policy Information

Our web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. We also have testimonials on our sites, for which if a user posted personal information with this, we have received permission.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

If you wish to provide feedback or if you have any questions or concerns or wish to exercise your rights related to your personal data, you can contact us by writing to, or emailing us at the address below:

Sprintax, Inc. 
79 Madison Avenue, Floor 8
New York, NY


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